Frequently Asked Questions
Everything you need to know about our products and shipping.
Where do you ship to?
We ship our science-inspired products worldwide. Shipping costs and delivery times vary depending on your location and the shipping method selected at checkout.
How long will my order take to arrive?
Standard domestic orders typically arrive within 5-7 business days. International shipping can take between 2-4 weeks depending on customs processing in your country.
What is your return policy?
We offer a 30-day return policy for most items in their original, unused condition. Please note that digital downloads and limited-edition collectibles may have specific restrictions.
Are your products sustainably made?
We strive to use high-quality, sustainable materials whenever possible. Our posters are printed on FSC-certified paper, and we work closely with our manufacturers to ensure ethical production standards.
Can I track my package?
Yes! Once your order has been dispatched, you will receive a confirmation email containing a tracking link so you can follow your journey through the cosmos.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options like Apple Pay and Google Pay.